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Terms and Conditions

Credit Card Security

 

You can pay securely online (using PayPal) or by bank transfer (please contact us for details). We do not store any personal information or credit card details on our website. Further details regarding PayPal security can be found at www.paypal.com.

 

Delivery

 

Your order will be dispatched within 5 working days of receipt of payment, subject to stock availability. All items are sent via Royal Mail; first class within the UK and by airmail to our overseas customers.

 

We are pleased to announce that we are currently offering free delivery to all UK retail customers!

 

International Delivery Charges are: £10 to Europe and £20 to Rest of World (including USA and Japan) (up to 3 items per order)    

 

Please contact us directly regarding bulk orders / distribution.

 

 

Guarantee / returns

 

We hope you will be fully satisfied with your purchase, however should your order be damaged, faulty or fail to arrive within the allotted time period please contact us within 7 days of delivery (or within 14 days of placing an order).

 

We are unable to accept returns of goods for credit or exchange unless supplied in error or damaged/faulty.

 

Tax charges

 

Printed music is currently VAT exempt in the UK and therefore no charges are added to your order.

 

Distributors

 

Yewden Music is currently the sole distributor for Yewden publications. If you are interested in becoming a distributor for Yewden products, please contact us.