Our Terms
List of services
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PaymentList item 1
You can pay securely online. We do not store any personal information or credit card details on our website. Further details regarding PayPal security can be found at www.paypal.com (click on 'Payment')
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DeliveryList item 2
Your order will be dispatched within 5 working days of receipt of payment (subject to stock availability). All items are sent via Royal Mail; first class within the UK and by airmail to our overseas customers.
We offer free delivery to all UK retail customers!
International Delivery Charges are currently:
£10 Europe
£20 Rest of World
(up to 3 items per order)
Please contact us directly regarding bulk orders / distribution.
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Guarantee / ReturnsList item 3
We hope you will be fully satisfied with your purchase however, should your order be damaged or faulty please contact us within 7 days of delivery to arrange a replacement.
We are unable to accept returns of goods for credit or exchange unless supplied in error or damaged/faulty. (click on 'Guarantee / Returns')
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Tax ChargesList Item 4
Printed music is currently VAT exempt in the UK, therefore no VAT is added to your order.
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Distributors
Yewden Music has a limited number of distributors it works with in the UK and within Europe. If you are interested in becoming a distrubutor please contact us to discuss terms.
We are particularly interested to hear from distributors of Concert Band repertoire. (click on 'Distributors'')